Terms & Conditions

1.Acceptance of Terms

By accessing our website or purchasing products from Makhana Ghar, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website, services, or products.

2.Product Information

Makhana Ghar provides quality Makhana products in different sizes, grades, and packaging options.

We try to ensure that all product descriptions, images, sizes, grades, and pricing details are accurate. However, product appearance, availability, pricing, and packaging may vary slightly and can be changed or updated at any time without prior notice.

3.Orders and Payments

All orders placed through our website, phone, WhatsApp, or any other communication channel are subject to acceptance by Makhana Ghar.

We reserve the right to cancel, reject, or modify any order at our discretion.

Payments must be made in full before processing the order, unless otherwise agreed in writing.

We may accept payments through online payment methods, bank transfer, UPI, or other approved payment options.

4.Shipping and Delivery

Makhana Ghar offers delivery across India, subject to serviceability and order confirmation.

We make every effort to dispatch and deliver orders on time. However, delivery timelines are estimates and may vary due to courier delays, location, weather conditions, stock availability, or other unavoidable reasons.

Shipping charges may vary depending on order quantity, delivery location, and shipping partner.

Customers are responsible for providing accurate and complete delivery details. Makhana Ghar will not be responsible for delays or failed delivery due to incorrect address or contact information.

5.Return and Refund Policy

Due to the nature of food products, returns or exchanges are accepted only if the product received is damaged, defective, or incorrect.

If you receive a damaged, defective, or wrong product, please contact us within 7 days of receiving the order with proper details, photos, or videos for verification.

Refunds or replacements will be processed only after verification of the issue.

Refunds, if approved, will be made through the original payment method or any other mutually agreed method.

6.Quality Assurance

At Makhana Ghar, we focus on providing fresh, clean, and quality makhana products. We follow proper sorting, packing, and storage practices to maintain product quality.

If you face any issue related to product quality, please contact our support team, and we will try to resolve the matter appropriately.

7.Limitation of Liability

Makhana Ghar shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

Our total liability, if any, shall be limited to the amount paid by the customer for the specific product in question.

8.Intellectual Property

All content available on our website or marketing materials, including text, images, logos, product descriptions, graphics, and branding, belongs to Makhana Ghar unless otherwise stated.

Unauthorized copying, reproduction, distribution, or use of our content is strictly prohibited.

9.Privacy Policy

We respect your privacy and are committed to protecting your personal information. By using our website or services, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.

Please refer to our Privacy Policy for more details.

10.Changes to Terms and Conditions

Makhana Ghar reserves the right to update, modify, or change these Terms and Conditions at any time.

Any changes will be posted on this page with the updated effective date. We encourage you to review these terms periodically.

11.Governing Law

These Terms and Conditions shall be governed by and interpreted according to the laws of India.

Any disputes arising under or related to these terms shall be subject to the jurisdiction of the appropriate courts in India.

12.Contact Us

For any questions, concerns, or support related to these Terms and Conditions, please contact us at: